Privacy Policy of Iron Thread Attire
At Iron Thread Attire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce platform, purchase our bespoke tailoring, ready-to-wear collections, accessories, or footwear, and avail of our styling consultations. By using our site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Voluntarily Provide:
- Contact Information: Name, shipping address, billing address, email address, and phone number when you register an account, place an order, or subscribe to our newsletter.
- Payment Information: Credit card details, debit card details, or other payment method information. This data is securely processed by third-party payment processors, and we do not store sensitive payment card details on our servers.
- Order Details: Information related to the products you purchase, including bespoke tailoring measurements, garment preferences, and order history.
- Communication Data: Records of your correspondence with us, including inquiries through customer service, feedback, or participation in surveys.
- Styling Consultation Details: Information shared during styling consultations, including preferences, style goals, and body measurements (for bespoke services).
Information Collected Automatically:
- Log Data: Our servers automatically record information that your browser sends whenever you visit our site. This may include your IP address, browser type and version, operating system, the pages you visit, the time and date of your visit, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. These include session cookies, persistent cookies, and web beacons, for purposes such as remembering your preferences, analyzing site traffic, and personalizing your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Device Information: Information about the device you use to access our site, including hardware model, operating system, unique device identifiers, and mobile network information.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders and Provide Services: To fulfill your purchases, manage bespoke tailoring orders, deliver products, and provide styling consultations.
- To Manage Your Account: To create and manage your user account, provide customer support, and communicate with you about your orders and inquiries.
- To Improve Our Products and Services: To understand how you use our site and services, develop new products, enhance existing offerings, and personalize your shopping experience.
- For Marketing and Promotions: To send you newsletters, promotional offers, and information about new collections, events, or styling tips that may be of interest to you, based on your preferences. You can opt out of these communications at any time.
- For Security and Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access to our systems, and other illegal activities.
- To Comply with Legal Obligations: To adhere to applicable laws, regulations, legal processes, or governmental requests.
Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, shipping, data analysis, marketing, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We implement robust administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
As a user, you have certain data protection rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws. These rights include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a minor without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Iron Thread Attireunnamed road
Singapore, 118591
Singapore